| Aboriginal and Torres Strait Islander Service |
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ACT Small Agencies Forum |
| > |
Design and deliver tailored Certificate II in Government Program for indigenous trainees |
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Operative Development Program for new staff – design and deliver orientation for Certificate III in Government Program |
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Assist with review of actions and code of conduct reviews |
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Strategic planning
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| Agriculture, Fisheries and Forestry |
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AusAID |
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Staff capacity building strategy and workshops
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| > |
Participative work design for a number of work areas |
| > |
Facilitated contract renegotiations with large AusAid contract |
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| AusIndustry |
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Australian Antarctic Division |
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Customer relationship management skills development
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| > |
Advice and assistance on restructuring |
| > |
Development of AWA and classification review |
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| Australian Broadcasting Authority |
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Australian Bureau of Statistics |
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Advice on SES performance management
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| > |
Senior Executive seminar – key strategic and human resource issues |
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Organisational culture focus groups |
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Performance management training |
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National Middle Management Development Program – design, deliver, evaluate suite of modules nationally |
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| Australian Communications Authority |
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Australian Customs Service |
| > |
Strategic reviews of staffing classifications |
| > |
Assist in development of People Management Strategic Plan 2004 – 2006 |
| > |
Review of Performance Management Scheme |
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Development of Equity and Diversity Plan |
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| > |
Review of graduate recruitment program |
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Time management program |
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| Australian Electoral Commission (AEC) |
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Australian Federal Police |
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Planning strategy for human resource team
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| > |
MBTI sessions for leadership program |
| > |
Review and revise fraud control training program |
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Review and revise overall competency assessment approach |
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| Australian Protective Service |
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Australian Public Service Commission |
| > |
Development and restructure of Melbourne Airport operations and staffing |
| > |
Managing for performance workshops for operations managers |
| > |
Leadership training |
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| > |
Human Resource Management Plan |
| > |
Developed approach to the tender process for commercial training products |
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| Australian Securities and Investment Commission |
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Australian Sports Commission |
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Time management skills workshops
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| > |
Customer Service & Relationship Building workshop |
| > |
Professional development workshop for Executive Assistants |
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| Australian Taxation Office |
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Australian War Memorial |
| > |
Representational skills workshop |
| > |
Team development services |
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| > |
Strategic planning |
| > |
Numerous development programs including recruitment skills, writing skills and interview techniques, customer service, supervising people |
| > |
Manager coaching in facilitation skills and course preparation |
| > |
Team development – planning sessions |
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| Centrelink |
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Child Support Agency |
| > |
Strategic planning |
| > |
Performance Management training |
| > |
Individual development plans |
| > |
Business process re-engineering |
| > |
Team development |
| > |
Learning Needs Analysis for Systems Team |
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| > |
Customer Service framework |
| > |
Orientation workshop |
| > |
Team development workshop (Qld) |
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| Civil Aviation Safety Authority |
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Commonwealth Scientific and Industrial Research Organisation |
| > |
Team Leadership Program – customised Certificate IV in Business (Frontline Management) |
| > |
Develop Strategic Learning and Development Plan |
| > |
Task analysis for Inspectorate job role |
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| > |
Provide HR team development advice and workshop |
| > |
Strategic negotiation skills workshop |
| > |
Preparing for Change / Client Relationship workshop |
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| Communications, Information Technology and the Arts |
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Defence |
| > |
People development strategy |
| > |
Team / Project Leader and Supervision Skills workshops |
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| > |
Life Cycle Capability Management training |
| > |
Team development workshops |
| > |
Review role of executive support |
| > |
Participative business planning |
| > |
Internal consultancy skills development |
| > |
Career planning and management workshops |
| > |
Strategic HR Plan for Defence Materiel Organisation |
| > |
Deliver accredited PSTP training |
| > |
Major cross-organisation, diagonal slice leadership and team development strategy targeting all middle managers and staff. In excess of 40 residential programs over 4 years. |
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| Defence Housing Authority |
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Education, Science and Training |
| > |
Australian Workplace Agreements for SES and senior officers |
| > |
Strategic approach to HR and HR policies |
| > |
Development and negotiation of certified agreement |
| > |
Review of role of customer service officers |
| > |
Classification review |
| > |
Review and revise Performance Development Scheme |
| > |
Complaints investigations |
| > |
Advise on Executive Performance Development Scheme |
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Customer service training strategy development and delivery
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| Employment and Workplace Relations |
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Environment Australia |
| Public administration workshop for managers of government funded services |
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| > |
Performance management training |
| > |
Review performance development scheme |
| > |
Strategic planning |
| > |
Staff capacity building strategy and workshops |
| > |
Review of actions services |
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| Family and Community Services |
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Family Court of Australia |
| > |
Cross program links planning |
| > |
Development of training materials |
| > |
Facilitation of numerous strategic planning workshops |
| > |
Team development |
| > |
Facilitation and report writing support to Ministerial advisory group |
| > |
HR Branch planning |
| > |
Facilitate inter-Departmental policy discussions |
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Leadership Development Program using customised short courses, business improvement projects and accredited Graduate Diploma in Management modules |
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| Federal Magistrates Service |
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Health and Ageing |
| > |
Review of workloads, work practices and Classifications |
| > |
‘Values in the Workplace’ session |
| > |
Selection and induction training |
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| > |
Facilitate Health Round Table |
| > |
Team development workshop |
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| Health Insurance Commission |
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Human Rights and Equal Opportunity Commission |
| > |
National roll-out of performance management training |
| > |
Strategy development workshop |
| > |
Leadership Development Initiative – design and deliver suite of stand alone modules addressing HIC Leadership Capability Framework |
| > |
Business planning |
| > |
Tailor and deliver accredited Frontline Management Program for 75 staff over 2 years |
| > |
Change management workshops (national roll-out) |
| > |
Review and Revise performance management scheme |
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Development of AWAs |
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| Health and Ageing |
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Immigration, Multicultural and Indigenous Affairs |
| > |
People management planning |
| > |
Team development |
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Team ‘Health Check’ workshop |
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| Invest Australia |
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Medibank Private |
| Whole of organisation relationship management skills workshops |
|
| > |
Front line management training |
| > |
Development of area sales management system and related training |
| > |
Presentation skills training |
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| Murray-Darling Basin Commission |
|
National Gallery |
| Corporate Services workshop |
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Team development services |
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| National Library of Australia |
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Office of Film and Literature Classification |
| Preferred provider of development courses in 2003-2004 calendar |
|
| > |
Advice on governance arrangements
|
| > |
Review and redesign performance development scheme |
| > |
Performance management training |
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| Office for Government On-Line |
|
Parliament House - Joint House Department |
| Strategic planning |
|
| > |
Delivery of middle managers program |
| > |
Strategic planning services |
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| Royal Australian Mint |
|
Senate |
| Review of position classifications |
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Train the trainer workshop for staff of the Parliamentary Education Office |
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| Transport and Regional Services |
|
Treasury |
| > |
Australian Workplace Agreements – identified SES conditions and developed options |
| > |
Training for facilitators and mentors |
| > |
Time management training |
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| > |
Business Services Certificate for APS 1-5 staff – integrated series of skills modules 2002 and 2003 |
| > |
Customer service training for Contracts, Audit & Facilities Management team |
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| Veterans’ Affairs |
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Wheat Export Authority |
| > |
Organisational unit review |
| > |
Leading change workshops |
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Review of classification levels |
